FAQs

Q?

Can I use this to automate my incoming PDF Invoices,Purchase Orders, Bills etc? I would like to go “EDI”

A.

Absolutely, this is a wonderful solution to finally automating your incoming documents. Traditional EDI is a very expensive and involved process that can take months or years to implement with a lot of changes. ChimpKey will allow you to “go EDI” within days – with nothing to install. E-invoicing is very popular these days, so we have great solutions for SAP, Navision, Quickbooks, Sage 50, Great Plains, Business Vision and more.

Q?

I send out PDF Invoices by email regularly to my customers. How will this work in that situation?

A.

Yes, you simply add a few lines to the email you send out, and a link to download our free conversion tool. Once your client receives the email, they can push the Invoice into Quickbooks, Sage 50, or Great Plains in one click right from within Adobe PDF Reader at no charge. This is a great for customer retention.

Q?

I have a lot of PDFs so email will not work well. Do you support FTP/AS2/EDI etc?

A.

Yes, email is just one of the ways we allow customers to convert PDFs. We support FTP, AS2, EDI, SFTP, HTTP and more. We are here to help, just tell us what you need.

Q?

Is this really 100% automated? How does your system “know” how to read a document intelligently? Is it secure?

A.

Yes, this service is 100% automated and secure. Each document we process needs a “template” which we create for you that knows how to read the document. Once the template is ready, you can immediately start using it to convert individual or batch PDFs 24-7-365. Templates can also add/modify and change data as its read. Just ask us. Yes, its that easy.

Q?

Do I need to co-ordinate with my Vendors & Customers to get this working?

A.

No, as long as they are sending you PDFs that are not scanned then we can do the rest, and you benefit by bypassing the data entry. If they are sending you scanned documents or faxes today, then simply ask them to use one of the many free PDF print drivers available on the web to create & email the PDF, its one less step for them too.

Q?

I’m not a big company with an IT department. Am I going to have to hire an IT person to do this?

A.

Our clients range from very small companies to large international organizations. If you truly want to eliminate your data entry, give us a try. Its simple enough for anyone to use, we truly mean that.

Q?

: I see a lot of PDF Converter tools on the web, how is ChimpKey different?

A.

The other tools you will find on the web are for grabbing data off a PDF without regard for any kind of logical layout, which is similar to hi-lighting the text and pasting it into Word. The resulting file will not be compatible with your internal systems. ChimpKey is a professional grade converter that will deliver you the exact file you need formatted for your preferred software, not just a fancy copy & paste.

Q?

Can a template do more than just extract the data off the PDF?

A.

Yes, absolutely. Our templates can do a lot more than just read the data. They can transform, parse, filter, lookup, hardcode and many other useful things that help you achieve the exact file you are looking for. Once converted ChimpKey can upload or email the file to one or more recipients.

Q?

Is there a way I can try this first to see if it fits my needs?

A.

Yes. We will send you a set of already mapped sample documents that you can test with. The only difference is that its not the document you ultimately wish to convert, but the process is the same. Take the next step and see for yourself, just fill out the form below and test drive ChimpKey!